Convenient logistics
We export our products to the world. We are working with DHL, FedEx, UPS, TNT, and the global shipping lines to deliver the products to our customer with a speedy and safe condition. Shipping companies at sea are primarily used to deliver the large and fragile products to your doorstep.
Order Processing Time Order Processing Time
The time between the customer placing the order and the vendor handing over the order to the delivery service is known as the time elapsed.
Orders are typically shipped within 2 to 3 business days of order confirmation/payment. Orders made on weekends could be subject to delays.
Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. At such times, we take steps to ensure that shipping delays will be minimized.
Shipping Cost
Rilicospace provides a standard delivery service for all orders on the site free of charge.
Estimated Delivery Time
Processing Time: 2-3 business days
Shipping Time: 7-15 nature days
Note:We apologize that the P.O.Boxes and military addresses(APO, FPO)can not be delivered. For within the United States, please note when placing your order.
Total delivery time = processing time + shipping time (depending on your location)
Tracking
Once your package has been sent, you will receive an email. Participants will be given a follow-up number (the tracking number will be active within 24 hours). Note: This can take longer on events or holidays.
It can take 48 to 72 hours to update the tracking information.
If you can't follow your pack normally, please contact us and we will solve this problem within 48 hours.
Delivery Time Exceeded
Please contact us via email support@rilicospace.com if your order is delayed, we will check in with the transport company in a timely manner. Thank you very much for your understanding and support.
Order Cancellations
If you contact us on time after you buy, we can cancel the order for you. You can cancel your order before your item is delivered if your payment is complete and the parcel isn't shipped. And we will pay you back full of your money.
You can't cancel orders once the package is shipped.
If you have any further questions, please do not hesitate to contact us at:
Phone Number: +1 (929)866-7857
Hours: 7*24 hours customer service
Email: support@rilicospace.com
Address: 1750 Wewatta St UNIT 1527 Denver CO 80202 US